Meet Our Webinar Presenters

Our webinar presenters are leaders in the industry having presented at local national AHIMA, AAPC, HCCA, AMA and other events. Learn a little more about our presenters and connect with them.

Lynn Handy


Vice President of Audit & Coding Services

Lynn Handy brings more than 30 years of experience as an accomplished medical practice consultant and an experienced educator. She is an approved instructor for the professional medical coding curriculum through the American Academy of Professional Coders (AAPC) and is a previous advisory board member of the PMCC Teach the Teacher Advisory Board for AAPC.

Expertise Summary:

  • Physician E/M coding and documentation training
  • Insurance billing and coding
  • Computerized insurance billing
  • Risk Adjustment Data Validation Audits
  • Education and Medicare compliance.



Janae Ballard


Director of Professional Coding and Audit Services

Janae Ballard has over 15 years of experience in professional coding, auditing, billing, compliance and provider education. She specializes in provider audits and education and has worked with many large medical practices and hospitals throughout the country. Ms. Ballard is a national speaker and has presented at multiple conferences including The Coding Institute, Decision Health and AHIMA.

Expertise Summary:

  • Physician audits and medical necessity review
  • Provider and Coder Education
  • Compliance and Policies/Procedures
  • EMR template/macros review and implementation
  • Physician E/M coding
  • Insurance billing



Nadia White


Director of Clinical Appeals

Nadia White has an extensive background in the medical field with more than 35 years of experience as a Registered Nurse. She has presented at HFMA conferences as well as hosting a number of webinars. Nadia is also a Legal Nurse Consultant through the American Association of Legal Nurse Consultants. Nadia has a passion for clinical appeals and has trained her team on how to write successful appeal letters utilizing statutory obligations by the payer and applying evidence-based criteria for successful appeal outcomes.

Expertise Summary:

  • Clinical appeals and denial analysis for all levels of care and payer types
  • InterQual/MCG guidelines
  • Payer specific policy guidelines
  • Medical necessity criteria
  • Physician documentation improvement