Education & Training

We offer customizable training services to meet both your general or more specific training needs. Our training sessions can include the following:

1:1 Provider Training Sessions

These sessions are usually scheduled for 1 hour; some may take more or less time. The Managed Resources auditor/trainer will provide WebEx training so all stakeholders are looking at the same notes together.

The scope of the sessions may include a review of root causes specific to your organization, trends identified, documentation matters, or other requested topics.

Group Sessions

Group training sessions are offered and are beneficial when trends or risk areas are identified that should be communicated to all providers within a specialty.

Coding and Billing Staff Sessions

Training sessions are offered to the coding and billing staff as requested which cover audit trends and issues that relate directly to specific specialties. Below is a sample list of the areas that we provide training on:

  • Physical Therapy & Ortho
  • ICD–10 Coding – Basic to Advanced
  • DRG – Assignments & Systems
  • Documentation Improvement
  • CPT Coding – Basic to Advanced
  • Evaluation & Management
  • ER – Level of Care Assignment
  • Interventional Radiology
  • Arthroscopy
  • Outpatient Diagnostic Coding
  • Present On Admission (POA) 

HIS Director/Business Office Feedback

We provide an executive summary of audit results to your executive management team where top issues, trends and recommendations are highlighted to support the continuous improvement of internal processes.